Consultations are at the heart of the quality service and customer care that you will receive at The Wig Station. A live chat consultation is the best way for us to look at your piece together to determine what will be the best path to achieve the look you are hoping for and to create a long, heathy life span for your investment hair. You have the option to chat with us live through a virtual or in-person consultation. If you do not want to chat live, we can chat through an email consultation. You will receive 5 courtesy responses to emails before you will be asked to book a live chat consultation or pay for more email consultation responses. 

New to Wigs and Toppers? 
If you are new to the world of wigs and toppers, you are strongly encouraged to take this opportunity to chat live with Molly and get some guidance on what services would be the best for your new piece. Add On-New to Wigs time to ask some questions that you need to have answered to be able to feel confidence and secure in your new piece.

$20 Fee
A free 15 minute live chat consultation is offered for each piece that is left or sent in for service. If you would like to chat about more than one piece, please Add On more time for each additional piece. Should you move forward with booking services by dropping off, sharing tracking or Paying to Wait within one week of the live chat consultation, the $20 fee will be credited to your final invoice.

A full description of the consultation policy can be found on
the process and policies pages.